Privacy Policy

Information We Collect

• Contact details you provide directly — such as your name, phone number, email address, and property address — when you complete our "Get a Quote" form or call us.
• Project details you share — including the type of work requested, preferred materials, and scheduling notes — so we can prepare an accurate estimate.
• Usage data collected automatically — such as pages visited, referring sites, and device/browser information — through standard cookies and analytics.

How We Use Your Information

• To respond to estimate requests and schedule consultations.
• To prepare quotes, proposals, and project plans.
• To deliver services, coordinate crews, and follow up after project completion.
• To send service-related updates and, where you consent, occasional offers or newsletters.
• To improve our website, services, and customer experience.

How We Share Information

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business — such as CRM, scheduling, and analytics platforms — and when required by law. Any provider we use is bound to protect your data and use it only for the purpose we share it.

Cookies & Tracking

Our site uses cookies and similar technologies to remember preferences and understand how visitors use our pages. You can disable cookies in your browser settings, though some features may not function as intended without them.

Data Retention

We retain your information only as long as needed to provide services, honor warranties, and meet legal obligations. After that, we delete or anonymize it.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You can also opt out of marketing communications by replying "stop" or contacting us directly.

Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute protection.

Children's Privacy

Our services are intended for homeowners and adults. We do not knowingly collect information from children under 13. If you believe a child has provided us data, contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with the revised "Last updated" date above.

Contact Us

Questions about your privacy? Reach us at info@northlionpavers.com or (904) 924-5153. Our mailing address is 8876 A.C. Skinner Parkway, Suite 6104, Jacksonville, FL 32256.